White Papers

Using Personality Assessments to Hire Employees

Personality assessments provide a measure of how individuals work with people, approach their tasks, communicate, approach change, and deal with stress. Differences between people in these various areas can make them more or less effective in different jobs.

Using the TKI Assessment with the MBTI ^® Instrument 
Learn how to combine the TKI instrument with the MBTI instrument.  Get the most out of both instruments by understanding the interplay between MBTI preferences and TKI conflict modes.

Using the TKI Assessment with the CPI 260 ^® Instrument 
Learn how to combine the TKI instrument and the CPI 260.  Identify your clients most preferred conflict mode with the TKI plus their interpersonal style, approach to leadership, values and motivation with the CPI 260.  Use this rich information to help plan for your client’s development.

Making Conflict Management a Strategic Advantage

This paper explores five key elements of a strategy for making conflict management a core competency in an organization: developing conflict literacy, measuring conflict styles, building conflict management skills, involving top management, and using conflict-focused team building and interventions.

Using the FIRO Business ™ Assessment and Reports in
Key Business Applications

How to use the FIRO Business ™ for the key business applications of leadership development, executive coaching, team building and conflict management.

Working with Royal Roads University’s Computer Services and Technical Training Department (CSTT), Roger Thorson put the Myers-Briggs Type Indicator^® to work in a thesis project that examined the effectiveness of the MBTI^® assessment as a team-building tool. Roger focused on whether the MBTI instrument is a useful tool for overcoming communication barriers and building trust among leaders and teams. 

Developing Great Leaders

Using four building blocks (vision, interpersonal style, communication and problem solving/decision making) of leadership as the foundation for leadership assessment, coaching and development

Selecting Career Assessments

Tips to help you determine your assessment needs, narrow down the possibilities, and create a list that will cover assessment costs, certification requirements and technical considerations.