Conflict resolution using the mbti ^® tool

When Types Collide: Moving from Conflict to Confluence

“Conflict” – some people shudder at the very word, while others welcome it with open arms!  However you view conflict, understanding the role type plays in conflict can help turn potential collisions into opportunity.

Participants will

• explore the various sources of conflict for different types 
  
• examine conflict styles, and how different types respond to conflict
• identify their own views and approaches toward conflict
• discover various type-sensitive strategies for dealing with conflict
• discuss and experience techniques for utilizing type knowledge in conflict situations
  
  

benefits of attending

• earn 10 recertification points from the Human Resources Professional Association (HRPA) for the CHRP designation. www.hrpao.org
• earn 7.5 continuing education credits from the Canadian Counselling Association (CCA). www.ccacc.ca
• earn 7.5 Professional Development credits from the Canadian Professional Counsellors Association (CPCA). www.cpca-rpc.ca

presenter

Patrick L. Kerwin, MBA, NCCC, National Certified Career Counselor