{"id":3653,"date":"2015-02-03T15:13:23","date_gmt":"2015-02-03T15:13:23","guid":{"rendered":"https:\/\/www.psychometrics.com\/?post_type=assessment&#038;p=3653"},"modified":"2026-04-23T13:59:50","modified_gmt":"2026-04-23T19:59:50","slug":"methode-thomas-kilmann-en-situation-de-conflit","status":"publish","type":"assessment","link":"https:\/\/www.psychometrics.com\/fr\/evaluations\/methode-thomas-kilmann-en-situation-de-conflit\/","title":{"rendered":"M\u00e9thode Thomas-Kilmann en situation de conflit"},"content":{"rendered":"\n<div class=\"wp-block-cover is-light is-style-add-anim-circles\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-100 has-background-dim\"><\/span><svg width=\"555\" height=\"511\" viewBox=\"0 0 555 511\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"\" class=\"will-animate\">\n<g clip-path=\"url(#clip0_7063_5994)\">\n<path d=\"M657.505 661.244C710.085 618.265 743.64 552.918 743.64 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.ftaZaABI_18{animation:ftaZaABI_draw 2000ms ease-in-out 0ms forwards;}.ftaZaABI_19{stroke-dasharray:1257 1259;stroke-dashoffset:1258;}.start .ftaZaABI_19{animation:ftaZaABI_draw 2000ms ease-in-out 0ms forwards;}.ftaZaABI_20{stroke-dasharray:1451 1453;stroke-dashoffset:1452;}.start .ftaZaABI_20{animation:ftaZaABI_draw 2000ms ease-in-out 0ms forwards;}.ftaZaABI_21{stroke-dasharray:1347 1349;stroke-dashoffset:1348;}.start .ftaZaABI_21{animation:ftaZaABI_draw 2000ms ease-in-out 0ms forwards;}.ftaZaABI_22{stroke-dasharray:2132 2134;stroke-dashoffset:2133;}.start .ftaZaABI_22{animation:ftaZaABI_draw 2000ms ease-in-out 0ms forwards;}@keyframes ftaZaABI_draw{100%{stroke-dashoffset:0;}}@keyframes ftaZaABI_fade{0%{stroke-opacity:1;}93.54838709677419%{stroke-opacity:1;}100%{stroke-opacity:0;}}<\/style><\/svg><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<p>M\u00e9thode Thomas-Kilmann en situation de conflit<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\">Gestion des conflits \u2013 Indispensable \u00e0 la performance organisationnelle<\/h1>\n\n\n\n<p class=\"has-text-align-center\">Les entreprises sont compos\u00e9es d\u2019employ\u00e9s ayant des caract\u00e9ristiques et des exp\u00e9riences personnelles diff\u00e9rentes. Pour \u00eatre efficaces en tant qu\u2019entreprise, ces membres doivent parvenir \u00e0 des accords sur les objectifs, prendre de bonnes d\u00e9cisions sur la fa\u00e7on d\u2019atteindre ces objectifs et s\u2019entraider dans l\u2019accomplissement de leurs activit\u00e9s \u2013 malgr\u00e9 leurs diff\u00e9rences. \u00catre capable de concilier les diff\u00e9rences et de g\u00e9rer les conflits de mani\u00e8re constructive est une cl\u00e9 d\u00e9terminante cl\u00e9 de la performance organisationnelle.<\/p>\n\n\n\n<p class=\"has-text-align-center\">La m\u00e9thode Thomas-Kilmann en situation de conflit est la principale mesure des modes de gestion des conflits. L\u2019une des raisons de la popularit\u00e9 est qu\u2019elle montre comment chaque mode de conflit peut \u00eatre utile pour g\u00e9rer un conflit dans certaines situations. La m\u00e9thode Thomas-Kilmann permet aux gens d\u2019appr\u00e9cier la valeur de leurs propres styles de conflit et \u00e9galement d\u2019apprendre la valeur d\u2019autres styles. L\u2019utilisation de l\u2019\u00e9valuation Thomas-Kilmann permet aux gens de se concentrer et de s\u2019appuyer sur leurs forces.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#contact\">Parlez \u00e0 un expert en \u00e9valuation<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"#reports\">Afficher les rapports<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group wp-block-group--content has-grey-2-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-text-align-center\">Pourquoi tant d\u2019entreprises utilisent-elles la m\u00e9thode Thomas-Kilmann en situation de conflit ?<\/h2>\n\n\n\n<div class=\"wp-block-group wp-block-group--content has-grey-2-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-top-icon wp-block-group--content has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-contain\"><img decoding=\"async\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/icon-checkmark-assess-1.svg\" alt=\"\" class=\"wp-image-43866\" style=\"aspect-ratio:1\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading is-style-h4\">Le questionnaire de 30 items est facile \u00e0 remplir, ne prend que quelques minutes \u00e0 compl\u00e9ter et peut \u00eatre administr\u00e9 en ligne avant de faciliter votre atelier, ou compl\u00e9ter sur place \u00e0 l\u2019aide du livret auto-cotation (papier\/crayon).<\/h4>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-top-icon wp-block-group--content has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-contain\"><img decoding=\"async\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/01\/icon-conversation.svg\" alt=\"\" class=\"wp-image-43894\" style=\"aspect-ratio:1\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading is-style-h4\">Offre une approche pratique de la r\u00e9solution des conflits, de la gestion du changement, du d\u00e9veloppement du leadership, de la communication, de la r\u00e9tention des employ\u00e9s, etc\u2026<br><br><\/h4>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-top-icon wp-block-group--content has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-contain\"><img decoding=\"async\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/01\/icon-data-analysis.svg\" alt=\"\" class=\"wp-image-43890\" style=\"aspect-ratio:1\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading is-style-h4\">Permet \u00e0 votre entreprise d\u2019ouvrir un dialogue productif sur les conflits<br><\/h4>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-top-icon wp-block-group--content has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-contain\"><img loading=\"lazy\" decoding=\"async\" width=\"93\" height=\"93\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/icon-green-team.svg\" alt=\"\" class=\"wp-image-43337\" style=\"aspect-ratio:1\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading is-style-h4\">Peut-\u00eatre utilis\u00e9 comme un outil autonome par des individus, dans un processus d\u2019apprentissage collectif, dans le cadre d\u2019un atelier de programme de formation structur\u00e9.<\/h4>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-top-icon wp-block-group--content has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-contain\"><img loading=\"lazy\" decoding=\"async\" width=\"93\" height=\"93\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/icon-booksresources.svg\" alt=\"\" class=\"wp-image-44690\" style=\"aspect-ratio:1\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading is-style-h4\">Met \u00e0 disposition un guide de l\u2019animateur (en anglais) qui assurera le succ\u00e8s de votre atelier qui contient trois pr\u00e9sentations d\u2019atelier diff\u00e9rentes pour les activit\u00e9s de groupe et des diapositives PowerPoint.<\/h4>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-block-group--content has-tertiary-light-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-text-align-center\">Le point de d\u00e9part pour l&rsquo;utilisation de la m\u00e9thode Thomas-Kilmann dans les situations de conflit dans votre organisation<\/h2>\n\n\n\n<p class=\"has-text-align-center\">La m\u00e9thode Thomas-Kilmann en situation de conflit est un instrument de&nbsp;<a href=\"https:\/\/www.psychometrics.com\/fr\/se-qualifier\/\" target=\"_blank\" rel=\"noreferrer noopener\">niveau A<\/a>, ce qui signifie qu\u2019il n\u2019y a aucune restriction pour acc\u00e9der et administrer cette \u00e9valuation. Les personnes qui administrent l\u2019\u00e9valuation ne n\u00e9cessitent pas d\u2019\u00eatre un praticien form\u00e9 et certifi\u00e9 ou d\u2019avoir un dipl\u00f4me en psychologie ou dans une discipline connexe.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-top-icon wp-block-group--content has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-contain\"><img decoding=\"async\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/icon-attentional-focus.svg\" alt=\"\" class=\"wp-image-43979\" style=\"aspect-ratio:1\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Anglais et Fran\u00e7ais<\/h3>\n\n\n\n<p>langues<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-top-icon wp-block-group--content has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-contain\"><img decoding=\"async\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/icon-checkmark-assess-1.svg\" alt=\"\" class=\"wp-image-43866\" style=\"aspect-ratio:1\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">30<\/h3>\n\n\n\n<p>comp\u00e9tences<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-top-icon wp-block-group--content has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-contain\"><img decoding=\"async\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/icon-safetyownership.svg\" alt=\"\" class=\"wp-image-43981\" style=\"aspect-ratio:1\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">15 minutes<\/h3>\n\n\n\n<p>dur\u00e9e \u00e0 compl\u00e9ter<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-top-icon wp-block-group--content has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-contain\"><img decoding=\"async\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/01\/icon-design.svg\" alt=\"\" class=\"wp-image-43896\" style=\"aspect-ratio:1\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Plateforme en ligne<\/h3>\n\n\n\n<p>administration<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-block-group--content has-main-light-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-text-align-center\">Quels sont les modes de gestion des conflits identifi\u00e9s par l\u2019instrument la m\u00e9thode Thomas-Kilmann en situation de conflit ?<\/h2>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center has-white-background-color has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1042\" height=\"1042\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/TKI-conflictmodes-FR-01.png.webp\" alt=\"\" class=\"wp-image-44021\" srcset=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/TKI-conflictmodes-FR-01.png.webp 1042w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/TKI-conflictmodes-FR-01.png-300x300.webp 300w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/TKI-conflictmodes-FR-01.png-1024x1024.webp 1024w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/TKI-conflictmodes-FR-01.png-150x150.webp 150w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/TKI-conflictmodes-FR-01.png-768x768.webp 768w\" sizes=\"auto, (max-width: 1042px) 100vw, 1042px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-text-align-center\">Les cinq attitudes<\/h3>\n\n\n\n<p>La m\u00e9thode Thomas-Kilmann d\u00e9crit cinq modes de conflit diff\u00e9rents et les place sur deux dimensions: D\u00e9termination&nbsp;et Coop\u00e9ration&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-block-group--content has-white-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-text-align-center is-style-h2\">La m\u00e9thode Thomas-Kilmann en situation de conflit adresse les conflits de travail de fa\u00e7on rapide et productive<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-block-group--content is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-side-icon has-secondary-light-background-color has-background wp-container-content-9cfa9a5a\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"side-icon\"><?xml version=\"1.0\" encoding=\"UTF-8\"?> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"161\" height=\"161\" viewBox=\"0 0 161 161\" fill=\"none\" class=\"will-animate\" style=\"\"><path width=\"161\" height=\"161\" fill=\"#F15C55\" d=\"M 20,0 L 141,0 A 20,20,0,0,1,161,20 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DYRpJkSv_fade{0%{stroke-opacity:1;}93.54838709677419%{stroke-opacity:1;}100%{stroke-opacity:0;}}<\/style><\/svg> <\/figure>\n\n\n<div class=\"wp-block-group has-expandable wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-expandable wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<ul class=\"wp-block-list\">\n<li><strong>Mesure<\/strong>&nbsp;les approches individuelles et d\u2019\u00e9quipe face aux conflits \u2013 appliqu\u00e9es dans cinq modes de gestion des conflits<\/li>\n\n\n\n<li><strong>Identifie<\/strong>&nbsp;les meilleurs moyens de g\u00e9rer les conflits et comment ils sont utilis\u00e9es pour prendre des d\u00e9cisions pour r\u00e9gler les conflits<\/li>\n\n\n\n<li>Des&nbsp;<strong>tactiques sp\u00e9cifiques<\/strong>&nbsp;sont fournies pour r\u00e9soudre les conflits<br><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<ul class=\"wp-block-list\">\n<li><strong>Cr\u00e9e<\/strong>&nbsp;un environnement positif et constructif \u2013 pour les \u00e9quipes et pour les individus<\/li>\n\n\n\n<li><strong>Rapide<\/strong>&nbsp;\u00e0 compl\u00e9ter<\/li>\n\n\n\n<li><strong>Facile<\/strong>&nbsp;\u00e0 comprendre<\/li>\n\n\n\n<li><strong>Fournit<\/strong>&nbsp;des r\u00e9sultats fiables, soutenus par des recherches<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-8af585c5\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center is-style-h2\">La m\u00e9thode Thomas-Kilmann a prouv\u00e9 \u00eatre extr\u00eamement utile avec les \u00e9quipe<\/h2>\n\n\n\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-side-icon has-tertiary-light-background-color has-background wp-container-content-9cfa9a5a\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"side-icon\"><?xml version=\"1.0\" encoding=\"UTF-8\"?> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"161\" height=\"161\" viewBox=\"0 0 161 161\" fill=\"none\" class=\"will-animate\" style=\"\"><path width=\"161\" height=\"161\" fill=\"#68CF2A\" d=\"M 20,0 L 141,0 A 20,20,0,0,1,161,20 L 161,141 A 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stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"RlqKvzVt_12\"><\/path><style data-made-with=\"vivus-instant\">.RlqKvzVt_0{stroke-dasharray:610 612;stroke-dashoffset:611;}.start .RlqKvzVt_0{animation:RlqKvzVt_draw 1333ms ease-in-out 0ms forwards;}.RlqKvzVt_1{stroke-dasharray:126 128;stroke-dashoffset:127;}.start .RlqKvzVt_1{animation:RlqKvzVt_draw 1333ms ease-in-out 55ms forwards;}.RlqKvzVt_2{stroke-dasharray:141 143;stroke-dashoffset:142;}.start .RlqKvzVt_2{animation:RlqKvzVt_draw 1333ms ease-in-out 111ms forwards;}.RlqKvzVt_3{stroke-dasharray:32 34;stroke-dashoffset:33;}.start .RlqKvzVt_3{animation:RlqKvzVt_draw 1333ms ease-in-out 166ms forwards;}.RlqKvzVt_4{stroke-dasharray:61 63;stroke-dashoffset:62;}.start .RlqKvzVt_4{animation:RlqKvzVt_draw 1333ms ease-in-out 222ms forwards;}.RlqKvzVt_5{stroke-dasharray:70 72;stroke-dashoffset:71;}.start .RlqKvzVt_5{animation:RlqKvzVt_draw 1333ms ease-in-out 277ms forwards;}.RlqKvzVt_6{stroke-dasharray:113 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RlqKvzVt_fade{0%{stroke-opacity:1;}93.54838709677419%{stroke-opacity:1;}100%{stroke-opacity:0;}}<\/style><\/svg> <\/figure>\n\n\n<div class=\"wp-block-group has-expandable wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-expandable wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p>La m\u00e9thode Thomas-Kilmann en situation de conflit est largement utilis\u00e9 pour aider \u00e0 la fois les nouvelles \u00e9quipes ou celles bien \u00e9tablies \u00e0 n\u2019importe quel niveau d\u2019une entreprise. Il est \u00e9galement utilis\u00e9 dans une grande vari\u00e9t\u00e9 d\u2019entreprises des secteurs priv\u00e9 et public.<\/p>\n\n\n\n<p>L\u2019utilisation de cet instrument, la m\u00e9thode Thomas-Kilmann avec de nouvelles \u00e9quipes aide les membres \u00e0 se familiariser avec les styles de conflit des autres, \u00e0 identifier les d\u00e9fis potentiels et \u00e0 fixer des objectifs sur la fa\u00e7on dont ils devraient g\u00e9rer les conflits en tant que groupe.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p>La m\u00e9thode Thomas-Kilmann aide les membres des \u00e9quipes bien \u00e9tablies \u00e0 comprendre les diff\u00e9rents comportements de conflit qui se sont produits au sein de l\u2019\u00e9quipe, \u00e0 identifier les d\u00e9fis de l\u2019\u00e9quipe dans la gestion des conflits et \u00e0 trouver des moyens constructifs de g\u00e9rer ces d\u00e9fis.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-block-group--content has-main-light-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"reports\">Rapport pour l\u2019instrument la m\u00e9thode Thomas-Kilmann en situation de conflit<\/h2>\n\n\n\n<div class=\"wp-block-columns has-main-light-background-color has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--content has-white-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<figure class=\"wp-block-image size-full is-resized is-style-contain is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"788\" height=\"1021\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/tki-1.webp\" alt=\"\" class=\"wp-image-44018\" style=\"aspect-ratio:1;object-fit:cover;width:250px\" srcset=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/tki-1.webp 788w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/tki-1-232x300.webp 232w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/tki-1-768x995.webp 768w\" sizes=\"auto, (max-width: 788px) 100vw, 788px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-with-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/05\/tkifr_pr6208037.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Profil et rapport explicatif<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--content has-white-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<figure class=\"wp-block-image size-full is-resized is-style-contain\"><img loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"1021\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/TKI_FRselfscorable-1.webp\" alt=\"\" class=\"wp-image-14855\" style=\"aspect-ratio:1;object-fit:cover;width:250px\" srcset=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/TKI_FRselfscorable-1.webp 780w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/TKI_FRselfscorable-1-229x300.webp 229w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/TKI_FRselfscorable-1-768x1005.webp 768w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-with-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/shop.psychometrics.com\/collections\/methode-thomas-kilmann-en-situation-de-conflit\/products\/linstrument-du-mode-conflit-thomas-kilmann?variant=1479687491\" target=\"_blank\" rel=\"noreferrer noopener\">La m\u00e9thode Thomas-Kilmann en situation de conflit \u00e0 auto-cotation<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-c00f5982\"><\/div>\n\n\n\n<div class=\"wp-block-group wp-block-group--content has-main-light-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"reports\">Ressources pour les praticiens Thomas-Kilmann<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--content has-white-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<figure class=\"wp-block-image size-full is-resized is-style-contain is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"996\" height=\"1024\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/tki-resources.webp\" alt=\"Thomas-Kilmann-conflict-management-styles-resources\" class=\"wp-image-12095\" style=\"aspect-ratio:1;object-fit:cover;width:250px\" srcset=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/tki-resources.webp 996w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/tki-resources-292x300.webp 292w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/tki-resources-768x790.webp 768w\" sizes=\"auto, (max-width: 996px) 100vw, 996px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-with-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/shop.psychometrics.com\/collections\/thomas-kilmann-conflict-mode-instrument-tki-1\" target=\"_blank\" rel=\"noreferrer noopener\">Ressources pour les formateurs<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--content has-white-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<figure class=\"wp-block-image size-full is-resized is-style-contain\"><img loading=\"lazy\" decoding=\"async\" width=\"788\" height=\"1021\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/ConflictStratAdvantage-Whitepaper-1.webp\" alt=\"Conflict Management Whitepaper\" class=\"wp-image-16376\" style=\"aspect-ratio:1;object-fit:cover;width:250px\" srcset=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/ConflictStratAdvantage-Whitepaper-1.webp 788w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/ConflictStratAdvantage-Whitepaper-1-232x300.webp 232w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2026\/03\/ConflictStratAdvantage-Whitepaper-1-768x995.webp 768w\" sizes=\"auto, (max-width: 788px) 100vw, 788px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-with-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.psychometrics.com\/fr\/conseils-tki\/\" target=\"_blank\" rel=\"noreferrer noopener\">Centre de connaissances<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-block-group--content has-white-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group wp-block-group--content is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-4b2eccd6 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-text-align-center\">R\u00e9sultats en utilisant la m\u00e9thode Thomas-Kilmann en situation de conflit<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-boxed wp-block-group--boxed-content-top-logo has-grey-1-border no-padding has-grey-2-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-style-boxed image-wrap\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"725\" src=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/earls.webp\" alt=\"\" class=\"wp-image-43698\" srcset=\"https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/earls.webp 1500w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/earls-300x145.webp 300w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/earls-1024x495.webp 1024w, https:\/\/www.psychometrics.com\/wp-content\/uploads\/2015\/02\/earls-768x371.webp 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-style-boxed wp-block-group--content has-grey-2-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading\">Earls<\/h3>\n\n\n\n<p>Earls reste comp\u00e9titif en utilisant l\u2019outil TKI\u00ae dans son programme de d\u00e9veloppement du leadership.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.psychometrics.com\/fr\/a-propos\/etudes-de-cas\/earls\/\">Lira la suite<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/www.psychometrics.com\/fr\/bibliotheque-de-connaissances\/etudes-de-cas\/\" target=\"_blank\" rel=\"noreferrer noopener\">voir toutes les \u00e9tudes de cas<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-cover is-light wp-block-cover--boxed-content\" id=\"contact\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-main-light-background-color has-background-dim-100 has-background-dim\"><\/span><svg width=\"1923\" height=\"626\" viewBox=\"0 0 1923 626\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"will-animate\" style=\"\">\n<g opacity=\"0.5\" clip-path=\"url(#clip0_7065_1649)\">\n<path d=\"M-46.8024 641.795C49.2369 627.971 119.53 544.305 166.191 459.212C193.991 408.518 218.397 353.359 263.423 317.091C343.183 252.844 459.645 268.328 557.565 298.324C655.486 328.307 757.034 369.962 856.885 347.247C979.445 319.354 1059.22 204.56 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