MAKING CONFLICT MANAGEMENT A STRATEGIC ADVANTAGE Conflict has key effects on productivity, decision making, and retention. Most organizational conflicts involve disagreements over task-related matters, with people bringing diverse perspectives, information, and expertise to bear on an issue. Too often, some key input is suppressed or ignored, or the conflict leads to deadlock and inaction. When conflicts are handled constructively, in contrast, these diverse inputs are likely to be considered on their merits and incorporated into better, more innovative decisions. To download the full whitepaper “Making Conflict Management a Strategic Advantage”, please fill out the form below.