Change vs Structure in a Crisis 1 minute read Written by Psychometrics Canada Psychometrics Canada’s Organizational Psychologists compared Work Personality Index® responses during the pandemic to pre-pandemic responses – the differences were significant. The infographic below examines how different levels of the organization react in times of crisis. Our data suggests that during times of stress, employees seek out structure. On the other hand, executives see a need for change and ask for flexibility and adaptability from their team. The difference in work environment needs creates friction, which leads to high levels of stress. leaders are faced with a real challenge to provide stability for their employees while rapidly restructuring operations and strategy.