You need to raise a difficult issue, but you are not entirely sure how to? Why is that?
Most people struggle with this situation because they are not sure how the other person will respond to it. They are also not sure how they should respond to the other person’s reaction. This cycle quickly builds and it can become intimidating.
However, it does not have to be. There are five different approaches to conflict handling that individuals can take, and understanding the TKI framework is key.
Learn the five different approaches to conflict and where you fit within the framework.
How you can harness each of these styles to effectively approach conflict, even if it is not the style you are most comfortable with.
How to manage conflict by identifying and anticipating these styles from others, and how to respond in a productive manner.
