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firo business assessment


For more than 50 years, the Fundamental Interpersonal Relations Orientation (FIRO®) approach has helped people understand their interpersonal needs and how those needs influence their communication styles and behavior. Building on the history and reliability of the FIRO model, the FIRO Business® assessment addresses the specific requirements of organizations. The FIRO Business assessment helps you develop great leaders while improving organizational performance. It is particularly valuable to businesses because it quickly gathers key insights for relating to direct reports, superiors, and peers, influencing and negotiating, making decisions, and setting priorities.

The FIRO Business assessment is ideal as an integral part of your leadership development initiatives. Helping to address coaching, team-building, and conflict management objectives.

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BENEfits of the firo business tool:

demystifies behaviours
clarifies misunderstandings
defuses team tensions, preventing derailment
builds trust
accelerates performance

what the firo business measures

The FIRO Business™ assesses interpersonal needs in three areas that affect work relationships:


This need indicates how individuals generally include other people in their life and how much attention, contact, and recognition they want from others. Inclusions is about them in relation to groups – small or large.


This need indicates how much authority and responsibility an individual want and how much they want others to lead, direct, or provide structure for them. Influence is about both their one-to-one relationships and their behavior as part of a group.


This need indicates how approachable and friendly someone is with others and how warm and congenial they want others to be with them. Connection is about the need to establish comfortable one-to-one relationships (whereas Involvement measures your needs for interacting with groups).

Each of these needs areas is measured along 2 dimensions:

expressed behaviour

  • How much does an individual prefer to initiate the behavior?
  • How does the individual behave toward others with respect to the three interpersonal needs?
  • How consistently does an individual engage in the behaviors associated with the three needs?

wanted behaviour

  • How much does an individual prefer others to take the initiative?
  • How much does the individual want to be the recipient of those behaviors?
  • How consistently does the individual want others to direct their behaviors associated with the three needs toward them?

uses of the firo business tool

leadership development

Help leaders and executives unlock improvement in performance by better meeting the needs of peers

team development

Can be integrated in team-building initiatives and communication workshops by building success on the fundamental awareness that different people have different needs

INDIVIDUAL development

Provides critical insights into how an individual’s need for influence, connection and involvement can shape their interaction with others

getting started using the FIRO business INSTRUMENT in your organization

The FIRO Business® is a level B instrument, which means to access and administer this assessment you must be a trained and certified practitioner. Our qualification level requirements help ensure that each practitioner fully understands the best and most ethical way to administer, interpret and apply the FIRO Business ® assessment.

The FIRO Business® assessment is available to level B qualified Canadians only. 

We offer the FIRO Certification Program, that will qualify you in the professional and ethical administration of the FIRO assessments, and upon completion of the program you will become certified to administer the instrument and the reports. 




30 Items


8 mins.

administration: (online)

Enhance workplace performance with the FIRO tool


ONline reports for firo business

FIRO business practitioner Resources