Webinars
 | 2026 People Trends: Insights on Engagement, Leadership and Team Effectiveness Join psychologist Shawn Bakker for an insightful look into the key challenges affecting organizational cohesion, employee satisfaction, and teams effectiveness – highlighting what people need at work, and whether they’re truly getting it. In this webinar, we explored: The latest behavioural trends and workplace needs of individuals and leaders. Practical steps to close the gaps in engagement. Ways L&D professionals can strengthen cooperation, team effectiveness, and growth. Whether you’re working with individuals, teams or leaders, you’ll leave with clear, actionable insights to help people and organizations thrive in 2026 and beyond. |
 | Navigating Hard Conversations with Managers, Peers, and Direct Reports Leveraging the Thomas-Kilmann Conflict Mode Instrument (TKI®) All organizational members, no matter at what level, should be able to engage effectively in hard conversations. Examples of these conversations might be disagreeing with a manager over an assignment, giving feedback to a peer, or informing direct reports about a difficult organizational change. Sadly, people often avoid these conversations, overly accommodate others when they do have them, or just plain lack the skills to effectively work through hard conversations. In this webinar, you will learn: Basics about hard conversations and their relationship to conflict A process model for understanding how hard conversations unfold How to use the Thomas-Kilmann Conflict Mode Instrument (TKI®) to help people better navigate hard conversations How to apply the process model and the TKI® in a real-world example |
 | Leveraging Team Dynamics: Insights For HR leaders Communication, change, and conflict: three key competencies that impact a team’s dynamics. Helping leaders and employees understand their unique approach to these challenges can unlock the full potential of their team. Using a sample of over 100,000 individuals, I/O Psychologist, Justin Deonarine will explore which styles may be seen more (or less) frequently in the general population. These insights will help HR and L&D professionals better anticipate their team’s needs. Additional Insights Include: Exploring Diverse Styles: Learn how individuals use different styles to communicate, adapt to change, and manage conflict within their teams. Optimizing Team Potential: Gain strategies to maximize team performance by leveraging team insights. Practical Application: Discover how to apply these concepts across multiple teams or enterprise-wide. |
 | Supercharging Team Dynamics Great teams can do great work – but it doesn’t happen automatically. Effective team dynamics starts with individual self-awareness, but also requires team awareness – the clear understanding of how the team operates. This combination is what enables teams to reflect on their work and find ways to improve. In this webinar we will explore how you can supercharge the dynamics of teams in concrete, practical ways. Insights include: The problems teams encounter when engaging in key activities. How you can use aggregate team data and analytics to increase awareness. Ways to provide teams with actionable insights into their strengths and challenges. Tips for leaders to supercharge their teams’ dynamics. Watch this webinar to take your team’s performance to the next level. |
 | How Effective Teams Work Dive into the psychology that influences the way people and teams collaborate in the workplace. Learn from psychologist, Shawn Bakker, as he explores research and data about common differences between people, the benefits of diversity, and the critical need for “soft skills” in effective teams. Insights include: Characteristics of great teams Why teamwork breaks down Tips for making teams work Leading virtual and hybrid teams |
 | Your Essential Introduction to the New MBTI® Global Assessment and MBTI® Complete Presented by: Shawn Bakker The newest version of the MBTI® Assessment will be available on February 1st. Built for today’s world, the MBTI® Global Assessment is now more relevant than ever. Explore what’s new, including frequently asked questions, and learn about the latest MBTI assessment firsthand at our upcoming webinar. View this 45-minute webinar to: Explore the changes—including an overview of the MBTI® Global Step I™ and Step II™ questionnaire, new Probability Index, MBTI manuals and support materials. Learn how can you save time and provide more value to your workshop participants with MBTI® Complete. MBTI Complete enables self-directed interpretation, giving participants their verified type and reviewing MBTI type concepts online. Your participants come to your session already prepared to dive into the insights and actionable learning you want to focus on. They’ve got the basics and are ready to participate in the program. View questions asked during the Q&A. View Webinar |
 | The Psychology of the Great Resignation: Leadership Matters Presented by: Shawn Bakker Every month in Canada, about 0.7% of employees quit their job to work somewhere else. It doesn’t sound like much, but it adds up to more than 1.5 million Canadians looking for greener pastures. Every year. There are plenty of reasons why employees leave, but a common one is that leaders do not understand what is important to employees. In this webinar we will explore: Why leaders do not fully understand the reasons for employees leaving. How leaders and employees can better articulate what is important. Tips for leaders to better understand and connect with employees, and make their organization an attractive and fulfilling place to stay. |
 | Fixed and Fluid Personality Traits: Finding Emotional Intelligence Insights Through Personality Type Presented by: Justin Deonarine Watch our complimentary webinar exploring the relationship between the MBTI® model of personality and emotional intelligence. By combining these two powerful approaches to personality, you can provide further insights that will help increase the self-awareness of your clients. In this 45-minute webinar, we delve into the research connecting personality type and emotional intelligence, draw connections between the MBTI mental functions and emotional intelligence concepts, and look at how you can provide emotional intelligence insights to your clients through the MBTI assessment. |
 | Developing Leaders Using MBTI Personality Type – Tips and Strategies Presented by: Shawn Bakker Effective leaders are not specialists — they must be able to use a variety of behaviours and focus on a wide range of issues. Those who can’t flex their approach, or adjust to meet the needs of others, struggle in the leadership arena. In this 45-minute webinar, you will learn a number of concrete and specific tips and activities that you can utilize in your leadership development work. Utilizing recent research that highlights the connections between MBTI® type and leadership strengths and challenges, we share strategies for helping leaders gain self-awareness and target areas for development. |